> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tryecco.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Account & Billing

> Change your language and theme, follow usage, and manage your subscription.

Select your name at the bottom of the sidebar, then choose **Preferences & Billing**. The **Account** page has two tabs: **Preferences** and **Billing**.

## Preferences

* **Language** — choose Italiano, English, Deutsch, Nederlands, Español, Français, or 中文. The dashboard switches language immediately.
* **Theme** — choose **Light**, **Dark**, or **System**.

> [!NOTE]
>
> Preferences are saved on this browser. Set them again if you sign in from another computer.

## Billing

Select a single property to see its plans and usage. Each active channel has its own section.

> **Voice**
>
> Your plan, the minutes included each month, and **Voice minutes usage** with any extra minutes.

> **WhatsApp**
>
> Your plan and **AI message usage**.

> **OTA**
>
> Your plan and **OTA AI message usage**.

Billing contacts receive an email when a channel reaches **80%** and **100%** of its allowance. Reaching the allowance never stops Ecco from answering guests: extra usage is billed in the next cycle.

### Invoices and payment method

Select **Manage subscription** to open the secure billing portal, where you can download invoices, update the payment method, or cancel the subscription.

> [!NOTE]
>
> **Manage subscription** is available to team members allowed to manage billing. When a property is billed centrally by its parent company, the page shows **Billing handled centrally** with a link to the parent's billing.

If a payment is overdue, the page shows an alert with **Update payment**.


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