> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tryecco.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Settings & Configuration

> Configure your AI receptionist's voice, personality, language, and schedule.

The Settings page offers robust tools to customize your AI receptionist's identity and active hours.

## 1. Voice & Personality Configuration

The Configuration tab lets you define the core identity of the AI:

| Setting              | Description                                                                                                                                             |
| -------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Property Name**    | The name the AI uses internally to refer to your establishment during conversations.                                                                    |
| **Assistant Name**   | What the AI introduces itself as (defaults to your user's first name).                                                                                  |
| **Voice Selection**  | Choose from over 20 distinct ElevenLabs voice profiles (e.g., "Veda Sky - Female").                                                                     |
| **Greeting Text**    | The opening message the AI will recite the moment it answers a call. You can use dynamic template variables like `{{hotelName}}` for automated framing! |
| **Default Language** | The primary language the AI agent actively speaks and listens in (Italian, English, Spanish, French, German, Dutch).                                    |

A **Voice Preview** play button lets you immediately hear how the currently selected voice will sound reading your custom greeting.

**Saving:** You must click the **Save** button to persist your changes to the live agent!

## 2. Schedule & Hours

This tab defines exactly when the AI receptionist is authorized to pick up incoming calls.

### Weekly Schedule

You can easily define a 7-day schedule pattern (Monday through Sunday) with multiple time blocks per day, or toggle entire days "On" or "Closed".

| Schedule Modes         | Behavior                                                                                         |
| ---------------------- | ------------------------------------------------------------------------------------------------ |
| **Always On**          | The AI answers calls 24/7, ignoring the designated weekly schedule logic.                        |
| **Always Off**         | The AI is effectively muted and will not answer any calls.                                       |
| **Scheduled / Weekly** | The AI strictly answers *only* during the valid time blocks defined below in the weekly pattern. |

### Schedule Exceptions (Special Dates)

For holidays, unexpected closures, or special extended hours, you can create manual overrides. By selecting a date constraint in the picker, you force the AI to behave differently exclusively for that date (e.g., completely "Off" during Christmas Eve), superseding whatever the standard weekly routine commands.

## 3. Integrations

Subsequent sections within settings may feature configuration wizards for third-party tools, such as syncing data with your **Property Management System (PMS)**, or setting up a **WhatsApp Business** hook so the AI can engage via text!