- read and reply to calls, WhatsApp, and OTA conversations in one inbox;
- teach the AI with FAQs, web pages, documents, procedures, and property details;
- set the assistant’s voice, greeting, activity hours, and transfers;
- schedule automatic messages for every stage of the stay;
- try your agent safely in the Playground;
- follow activity on the home dashboard and manage your billing.
Sign in
1
Open the dashboard
Go to dashboard.tryecco.com.
2
Sign in
Enter the email and password of your Ecco account. You land on the home Dashboard.
The Ecco team creates your account. Colleagues allowed to manage users can invite more people from Configuration → Access control. If you forget your password, use the reset option on the sign-in screen.
Choose a property
The property selector sits at the top right of every page.- Select a single property to work on it: settings, content, schedules, and the Playground always apply to one property.
- With more than one property, choose All properties to see conversations and statistics across your portfolio.
- Properties organized in groups appear under Groups, so you can select the whole group at once.
The sidebar
The menu follows your role and the selected property. For example, the Test section appears when a single property is selected.
Badges
Conversations
Counts the calls, WhatsApp, and OTA conversations that need attention. Colored dots show which channels they come from. The count refreshes automatically.
Properties
Counts the AI suggestions waiting for your review.
Bottom of the sidebar
- Roadmap opens the Product Roadmap, where you can vote and suggest ideas.
- Documentation opens this site in a new tab.
- Select your name to open the account menu, then choose Preferences & Billing to open your account.